Terms & Conditions

Effective Date 1 Aug 2018

In these Terms, the following words have the meaning given below:

Food Safety SouthWest” or “Seafood Audit International” or “We” means Richard Chivers trading as Food Safety SouthWest and operating through the Website and any agent or employee of Food Safety SouthWest.

Website” means foodsafetysouthwest.co.uk

Course” means any training, educational or other course or lecture run by Food Safety Southwest.

Services” means the provision of the Website, the provision of courses and talks by Food Safety Southwest, the supply of information to users of the Website, the supply of information to those signed up to receive information from Food Safety Southwest through social media, the supply of any goods by Food Safety Southwest whether through the Website or otherwise and such other services as Food Safety Southwest may from time to time provide.

You” means any user of the Website or of the Services and “your” has the corresponding meaning.


Whilst every effort is made to ensure the content of the Website and any other information provided as part of the Services is accurate and up to date, Food Safety Southwest accepts no liability for any error or inaccuracy.  We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
The Website and other information provided to users of the Services contain links to other sites that are not operated by Food Safety Southwest.  We have no control over and assume no responsibility for the content of those websites or for the use of your data by those websites.

We give no warranty as to the availability of the Website or the supply of any other Service and accept no liability for any temporary or permanent lack of availability.

We reserve the right to terminate or suspend your access to the Website or your right or ability to receive any other Service from Food Safety Southwest.

Food Safety Southwest reserves the right to cancel a Course should it consider it necessary to do so.  We will endeavour to give you as much warning as possible of any such cancellation. Please see our refund policy for details of any refund payable on cancellation of a Course.

Payment for any Course or for any other Service and any refund will be through Paypal unless we agree to accept another method in any specific case.  The use of Paypal is governed by Paypal’s own terms and conditions and Food Safety Southwest accepts no responsibility for the acts or omissions of Paypal or for the operation of its services.

Please see our refund policy for details of any refund payable if you cancel your attendance at a Course or fail to attend.

We reserve the right to refuse entry to a Course or to require you to leave a Course if we consider you are not in a fit state to take part (whether due to alcohol or otherwise) or if we consider your behaviour at the Course (including to other attendees) is inappropriate.

By attending a Course you accept that you are responsible for informing Food Safety Southwest of any allergies or other health issues which may impact your ability take part in any activity which occurs on that Course including the consumption of food or drinks at the Course.

Except where we are negligent in our supervision of a Course, Food Safety Southwest accepts no liability for any injury or damage sustained during a Course.

The Website, Courses and other Services and the relevant content, features and functionality are and will remain the exclusive property of Food Safety Southwest and are protected by copyright.

All rights to the name Food Safety Southwest and related applications are reserved, and trademark protection has been applied for.

The name Food Safety Southwest, Seafood Audit International, the name Richard Chivers or the Website may not be used in connection with or associated with any product or service without the prior written consent of Food Safety Southwest.

The Website uses cookies to better the users experience while visiting the Website. By default, your browser will accept Cookies, however, you have the choice to enable or disable Cookies in your web browser. Users are advised that if they wish to deny the use and saving of cookies from the Website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from the Website. Be aware that disabling cookies may prevent you from using the full range of services available on the Website.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a secure online experience within this website. Cookies also provide Food Safety Southwest with information about how the Website is used so we can keep it as up to date, relevant and error-free as possible.

This information is not disclosed, sold, or made available to other parties. This information is kept only temporarily and is stored securely.  In addition, we do not acquire this sort of information from other parties.


  • Strictly necessary cookies – These are cookies that are essential to the operation of the Website.
  • Analytical/performance cookies – These cookies allow us to recognise and count the number of visitors to the Website.
  • Functionality cookies – These cookies are used to recognise you when you return to the Website.
  • Targeting Cookies – These cookies record your visit to the Website, the pages you have visited and the links you have followed.

The Website uses tracking software to monitor its visitors to better understand how they use it. The software may save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the Website, but will not store, save or collect personal information.

Any downloadable documents, files or media made available on the Website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available you are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third-party websites and we advise you to verify their authenticity using third-party anti-virus software or similar applications.

The use of your data by Food Safety Southwest is governed by our Privacy Policy.  For further information please refer to the latest version of our Privacy Policy which is incorporated into these Terms and Conditions.
Any failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
These Terms constitute the entire agreement between us regarding the Services, including the use of the Website and the attendance at any Course, and supersede and replace any prior agreements we might have between us regarding the Services.

Under no circumstances will Food Safety Southwest ever be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to your use of the Service, these Terms, the subject matter of these Terms, the termination of these Terms or otherwise, including but not limited to personal injury, loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss.

These Terms are governed by English law.

We reserve the right to modify or replace these Terms at any time.  By continuing to access the Website or use the Services after those revisions become effective, you agree to be bound by the revised terms. However, we will endeavour to inform you in advance of any change to the Terms which we consider has a material impact on your use of the Website or other Services.

For more information or if you have any concerns about these Terms please 
contact us.